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Customer Testimonials

This is why we do what we do, but don’t just take our word for it. Let our customers do the talking!

" I had a wonderful experience. Sheryl was amazing. She was informative and provided excellent customer service. Sheryl made sure I was happy with product, price, and terms. It was so quick and easy... I was literally in & out in 30 minutes. With no pressure to buy, great selection on new product & fast and easy approval. It was great shopping experience. I highly recommend this location for great service. Ask for Sheryl! "

Niva T. - 11/2022 – Leland, NC

" Easy process and very minimal initial payment. I’m telling everyone I know how great RAC is to their customers."

Amanda B. - 11/2022 – Richardson, TX

" The quality of the furniture (bed and frame) that I purchased from them. Best mattress I have ever had. They are the most helpful and understanding people when it comes to running into financial difficulties and working with you to get it paid off but work within your finances. I will never use another business to purchase furniture I need to make payments on again. I absolutely love the staff and products from RAC! <3 ~~~THANK YOU ALL! "

Dali J. - 11/2022 – Plainwell, MI

" It was very easy to find what you’re looking for and nice to be able to pay online. I would recommend Rent-A-Center to my friends and Family."

Deborah M. - 11/2022 – Cleveland, OH

" I really like the online ability to pay my payments and when I need to call my store the guys are always very helpful and willing to help out. "

Laura R. - 10/2022 – Philadelphia, OH

" I was shocked at how fast and easy it was to begin paying on an item I wanted. I made the order online and had a phone call and then was able to go pick it up the same day. It was awesome. And the pricing is actually a lot better and affordable than what I thought it would. "

Shane E. - 11/2022 – Parkersburg, WV

" I just finished paying off my washer and dryer and had no issues what so ever with them I'd highly recommend them to anyone. They were great! "

Sarah H. - 10/2022 – Grand Forks, ND

" Great workers, very professional in store and delivery. They are always neat and clean in the store front. Answer all my questions, always going the extra mile to make sure I get what I need in a timely manner. Shout out to the Opelika store, they all rock as a whole and individually. "

Angel M. - 10/2022 – Opelika, AL

" They are amazing! We moved here from another state and they made sure we had everything we needed in our home quickly. We had a death in the family and missed work and they worked with us on our payment! Brandi is the best and the other staff as well very helpful! Highly recommended! "

Jessica G. - 10/2022 – Homeland Park, SC

" Very satisfied with the quality of items we've purchased from Rent A Center they work us on A plan that's affordable within our budget. I would highly recommend Rent-A-Center. If they don't have items you need in their store they will go above and beyond to get it for you. They also deliver and the employees who deliver will bring the items in your home and set it up. Very respectful and honest people. Thank You Rent-A-Center. "

Peggy A. - 09/2022 – Lansing, MI

" My mom has been in service with this Rent-A-Center for years and referred me. I was in need a of a couch and refrigerator for my home. The manager, DaShon, was very helpful even while being very busy. He helped me to get what I was looking for, at the price I was looking for. He was very professional and I received my things in a timely manner."

Ashley C. - 09/2022 – Long Beach, CA

How RAC Works
RentACenter, Inc., Rent to Own Furniture, Plano, TX
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Disclaimers

*The advertised transaction is a rental-purchase agreement (rent-to-own agreement, consumer rental-purchase agreement or a lease/lease-purchase agreement, depending on your state).  Pricing valid 11/14/24 to 11/30/24.  You will not own the merchandise until the total amount necessary to acquire ownership is paid in full or you exercise your early purchase option. Ownership is optional. MA and RI consumers: after the first 184 days, you may purchase the merchandise for 50% of the remaining Total Cost, plus applicable sales tax. Product availability and pricing may vary by store. Advertised offers good while supplies last and cannot be combined with any other promotion. Customers in certain states may be required to pay a processing fee, including a fee of up to $18 in CA, and up to $10 in NY, HI, GA, KY, MD & VA.

†Savings claims based on the advertised weekly rates when compared to non-promotional weekly rates and will not reduce the total amount necessary to acquire ownership or purchase-option amounts. Sample pricing is for TCL 85” TV (TC85S450G) and reduces weekly rental rate from $39.99 per week to: $24.99 a week for max 138 weeks, Total of All Payments (max): $3,444, Retail Value/Max Cash Price: $1,722; GA & PA cost of lease services $11,250, WV retail value $1,310.04, WV RTO charge $1,513.83.  Advertised rates begin 11/14/24 and end 11/30/24. Product, condition and selection vary by location. Participating locations only. See store for details.

^"$10 Pays Your First Week" offer is valid only on new agreements entered into through in-store or online transactions from 11/14/2024 to 11/27/2024. Customers eligible for this offer will pay $10 for the initial rental period until first renewal, up to twelve days. Tax, Processing Fee (if applicable), Loss-Damage Waiver (if selected) and Benefits Plus (if selected) are included in initial rental. $1 will be allocated to Benefits Plus (if selected). Any tax due under state law in excess of remaining $9 will be collected with first renewal payment. On your first renewal date, regular rental rates, taxes, Benefits Plus (if selected) and Loss Damage Waiver fees (if selected) will apply. Regular rate, term and total cost vary by item selected. Offers will not reduce the total amount necessary to acquire ownership or purchase-option amounts. Customers eligible for this offer must use Promo Code "1WEEK4TEN" to receive offer. Cannot be combined with any other promotion. Participating locations only. Some exclusions apply. Not all customers or rental agreement transactions will qualify.  See Store Manager for complete details.

 **“The No Credit Option” means that this is not a credit, loan or financing transaction. It does not mean or imply that no inquiry will be made of credit history or creditworthiness. We consider multiple data points in reviewing your application and regularly approve customers with less-than-perfect credit history. “6 Months Same As Cash” offer valid in most states on new agreements, and period ends 184 days after start of the new agreement. Exercising a Same As Cash option requires a separate payment in addition to your rental renewal payments. To make this payment, please contact your store or go to https://www.rentacenter.com/en/myaccount/payonline-getstarted. See agreement for details. 6 Months Same As Cash not available in HI, NJ, NY and WV and select franchised locations, which may offer4 - 6 Months Same As Cash, depending on product selected. Offer is valid only on new agreements. 4 month period ends 123 days after start of the new agreement. “9 Months Same as Cash” only valid in select stores on new agreements. Same as Cash period will run for 276 days from date of agreement.  “Up to 12 Months Same as Cash” and “Up to 9 Months Same as Cash” only valid in select stores on new agreements. Same as Cash period will vary from 3-12 months based on product selected. Beginning on the date of a new agreement, the duration of the Same as Cash period will be as follows: for 12 months Same as Cash, 365 days; for 9 months Same as Cash, 276 days; for 6 months Same as Cash, 184 days; for 4 months Same as Cash, 123 days; for 3 months Same as Cash, 92 days. Same As Cash availability and term may vary by location. MA and RI: After the Same As Cash period, you may purchase the merchandise for 50% of the remaining Total Cost, plus applicable sales tax. Participating locations only. Eligible items only. All items subject to availability and approval.  “Free Delivery and Curbside Pickup”: Not all locations may be able to provide standard services. Free Delivery is not available on cash sales. Rent-A-Center services and maintains the merchandise while on rent (or in NJ, for duration stated on agreement); set-up does not include connection of gas appliances. Call your store for local information. Order delivery for jewelry will take a minimum of five days. “Early Purchase Option”: By exercising an Early Purchase Option, customers will pay less than the total cost to own. Calculation of early purchase amount varies by state; please see agreement for details. Exercising an early purchase option requires a separate payment in addition to your rental renewal payments. To make this payment, please contact your store or go to https://www.rentacenter.com/en/myaccount/payonline-getstarted. "RAC Exchange" program valid for rental agreements entered at participating Rent-A-Center locations or on rentacenter.com on or after March 12, 2024, is available to eligible new and existing Rent-A-Center customers, and applies to inventory obtainable by participating Rent-A-Center store locations. New application and approval may be required. Cash price of the replacement item (“Exchange Item”) selected in exchange for current leased item (“Current Item”) may not exceed the Exchange Item approval amount, which is subject to validation and adjustment prior to exchange and may vary from original approval amount for initial rental agreement for Current Item. Exchange requires execution of new rental agreement for Exchange Item. Exchange option must be exercised and completed within six (6) months following execution of rental agreement for Current Item. Agreement for Current Item must be in good standing (with all rental payments and fees current) at the time of exchange and Current Item must be in good condition. Rent paid for agreement for Current Item will be applied to reduce the total cost to own for the Exchange Item, but prior rent paid for Current Item cannot be applied in full to same as cash amount for Exchange Item. Any applicable same as cash period will apply to new agreement for Exchange Item based on product selection and agreement term. The amount of rent paid for Current Item under prior agreement eligible for application to same as cash amount for Exchange Item may vary from 40% to 66%, depending on state of residence. Exchanges under program may not be combined with other discounts, offers, or promotions. Participating locations only. See store for details.

± Pre-Approval / Approved for up to $3000/$5000  Advertised transaction is a rental-purchase / lease transaction. Approval amount refers to cash price of merchandise or weekly rental rate if item(s) selected. Approval amount includes outstanding agreements. Total rent-to-own cost will be higher. Number of payments and total rent-to-own cost will vary by items selected. Actual approval amount will vary based on review of application. Not all will qualify. Participating locations only. All items subject to availability and approval. Ownership is optional. You will not own the merchandise until the total amount necessary to acquire ownership is paid in full or you exercise your early purchase option. Customers in certain states may be required to pay a processing fee, including a fee of up to $18 in CA, and up to $10 in NY, HI, GA, KY, MD & VA. Advertised rental rates and terms are for new merchandise at participating locations.  "Without using credit" means that this is not a credit, loan, or financing transaction. It does not mean or imply that no inquiry will be made of credit history or creditworthiness. We consider multiple data points in reviewing your application and regularly approve customers with less than perfect credit history. See Store Manager for complete details.

†"$1 Pays Your First Week" offer is valid on a new agreement for a single item entered 11/08/2024 to 12/31/2024 only. Customers eligible for this offer will pay $1 for the initial rental period until first renewal, up to twelve days. Tax, Processing Fee (if applicable), Loss-Damage Waiver (if selected), and Benefits Plus included (if selected), but fees will be deferred to 1st renewal payment. Offers will not reduce the total amount necessary to acquire ownership or purchase-option amounts. On your first renewal date, regular rental rates will apply. Regular rate, term and total cost vary by item selected. Offer good while supplies last and cannot be combined with any other promotion. Pricing and offers valid at participating locations only. See Store Manager for complete details.

 ‡‡Tires “Starting as Low as $5.99 Per Week in Rent” refers to select brands and sizes. Sample pricing is for Good Year Reliant All-Season, (225/65R17 102H): $5.99 a week for max 65 weeks, Total of All Payments (max): $389.35, Retail Value/Max Cash Price: $233.61; GA cost of lease services $155.74, PA cost of lease services $155.74, WV retail value $209.85, WV RTO charge $179.50. Advertised rates begin 11/14/2024 and end 12/03/2024. Selected tires will ship directly to an authorized, independent installation center once order has been placed. Once received, installer will make every reasonable effort to install same day. Neither Rent-A-Center nor installer is responsible or liable for any delay in receiving or completing customer’s order. To protect tires during life of agreement, Rent-A-Center requires that alignment be within manufacturer’s specification. If it is not, you will be required to pay for additional alignment service before install. Installation is included in the rental rate. RACTirePlus is not included with agreement and can be added for additional $3.00/week and does not cover wear or tear. Pricing does not include taxes. Tire agreements are not eligible for optional BenefitsPlus or LDW. If customer needs to return product, the installer will hold customer’s previous set of tires for 45 days. Thereafter, customer must provide alternate set of roadworthy tires. See store for more details.

 ¥Bundle and Save 20% or More claim based on the advertised weekly rates of bundled items when compared to non-promotional weekly rates of products if rented separately and will not reduce the total amount necessary to acquire ownership or purchase-option amounts. Taxes and additional fees are excluded. Offer applies to agreements for new merchandise entered into in-store or online transactions prior to 12/03/24. Products displayed are representative only; available product bundles may vary by store. Offer good while supplies last and cannot be combined with any other promotion. Participating locations only. See store for details.