What is Liability Damage Waiver?
What is Liability Damage Waiver?
Liability Damage Waiver (LDW) is an optional program that protects you from liability in the event your rental product is stolen or damaged due to natural disaster, fire or smoke. Without LDW, you are responsible for the cost to repair or replace the stolen or damaged merchandise . By paying a small fee with each rental payment, you pass this responsibility on to Rent-A-Center, so you can breathe easy!
What does LDW cover?
What does LDW cover?
LDW protects you from a wide range of unexpected events, such as theft, fire, lightning, flooding and other acts of nature. It does not cover loss or damage from abuse or carelessness.
Who is eligible for LDW?
Who is eligible for LDW?
LDW protection is available to all customers with a current agreement, in all states excluding California.
Do I need LDW if I have homeowners or renters insurance?
Do I need LDW if I have homeowners or renters insurance?
Most customers still benefit from LDW even if they have homeowners or renters insurance. Many insurance policies have high deductibles and may not cover rental products. We recommend you check if your insurance will cover the cost to replace or repair rental merchandise and consider the amount of your deductible when deciding whether LDW is right for you and your budget.
How much does LDW cost?
How much does LDW cost?
In most states, the Liability Damage Waiver is only 10% of your rental payment. Contact your local store for your state's pricing.
How do I add LDW to my agreement?
How do I add LDW to my agreement?
Whether you’re starting a new rental agreement or you’re already a customer, you can opt in to LDW anytime before a loss occurs. Contact your local store to add the Liability Damage Waiver to your agreement. It only takes a few minutes.
How do I submit an LDW claim after an incident?
How do I submit an LDW claim after an incident?
Simply contact your local store . If your product is damaged, we will attempt to repair it. If your product is stolen, we will ask you to provide a police report.
Can I cancel LDW?
Can I cancel LDW?
Yes. If you want to stop payments on your Liability Damage Waiver, just let a store associate know. There are no fees or penalties for changing your mind.
What is RAC Benefits Plus?
What is RAC Benefits Plus?
RAC Benefits Plus is an optional add on to your rental agreement. Membership provides a host of money saving opportunities for items you would purchase anyway. Member benefits vary by state, but these are a few examples of what may be available where you live.
Protection Benefits*: You may be protected in the event that you involuntarily lose your job, become ill or injured and unable to work, in the event of an untimely passing of an eligible member listed on the rental agreement and protection on your merchandise for up to one year after ownership.Discount Health and Wellness Services*: 24/7 Telemedicine, Dental Discounts, Vision and Eyewear Savings, Prescription Savings (Open Formulary), Lab Services Discounts and Pet Prescription Savings.Discounts on Dining, Shopping, Professional Services and More: Save with thousands of deals that offer 50% off at merchants nationwide.Grocery Coupons: Print and save at the grocery store with money-saving coupons just for members. Couponing is simple and easy on the members-only website.Automotive Services: Roadside Assistance Reimbursement, Vehicle Service Savings and Rental Car Savings.Hotel and Lodging Discounts: Save an average of 26% off at more than 150,000 hotels worldwide through Hotel Engine. Discounted Event and Amusement Park Admission: Save on tickets for select amusement parks, movie theaters, sporting events, concerts and more.
See the specific benefits for your state
*These benefits are NOT insurance. Not all members are eligible for all benefits. Some state specific restrictions may apply to some benefits. See membership materials for disclosures, limitations, restrictions and exclusions. Discount Health and Wellness services are not available in Washington.
How do I register my RAC Benefits Plus account?
How do I register my RAC Benefits Plus account?
To register, you’ll need:
Member Number this was sent in your welcome email or letterAccount Number located in the upper right hand corner of your discount membership form
Contact RAC Benefits Plus Member Services for additional assistance at 1-888-770-4123 Monday-Friday, 7-7 CST.
(Washington members call: 1-855-849-0524)
How do I find participating providers?
How do I find participating providers?
How do I enroll in RAC Benefits Plus?
How do I enroll in RAC Benefits Plus?
Can I cancel RAC Benefits Plus?
Can I cancel RAC Benefits Plus?
If I am no longer renting a product may I keep my RAC Benefits Plus membership?
If I am no longer renting a product may I keep my RAC Benefits Plus membership?
Yes, you can continue your membership. Simply continue to make your membership payments at the store, online, or via the app to keep your membership.